Frequently asked questions

It depends on the repair. A simple edge or toe repair is often quicker, while a full refurbishment with oiling, rebinding and knocking-in takes longer, since each stage needs time to be done properly rather than rushed. Ben will give you a clear timeline once he's assessed your bat.

Cost depends entirely on what your bat needs. A small edge repair costs less than a full refurbishment. Send photos and details through the contact form and Ben will give you an honest, no-obligation quote before any work starts.

Most damage can be repaired, but not every bat is worth repairing. Ben will always give you an honest assessment, including telling you if a repair genuinely isn't the right call, rather than charging for work that won't hold up.

Yes, plenty of customers post their bat in for repair rather than dropping it off. Get in touch first so Ben can advise on the best way to package it securely and where to send it.

Yes, Ben repairs bats from all major brands, at every level from a junior's first bat to a professional's match blade.

Knocking-in is the process of gradually compressing the willow fibres on a new or refurbished bat's face, so it can handle the impact of a cricket ball without the surface breaking down or cracking early. It takes real time and patience to do properly. There's no shortcut.

Refurbished bats are pre-owned bats Ben has restored to excellent playing condition. You can browse what's currently available on the Refurbished Bats page. These are enquiry-only, so get in touch to check availability rather than buying online.